Response to There are a couple of possibilities. The first and most likely is the gear box inside the cleaner has dirt or grit in it and that is keeping the cleaner only turning in one direction. It is possible to take the cleaner apart and attempt to clean out the gear box. If that does not solve it, purchasing a new gear box will be necessary. The other possibility is that the hoses may have developed a "memory" and have a bend to them now. Simply lay them out in the sun to straighten them out.

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